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ACCESSIBILITY

Accessibility Statement

This statement was last updated on 23/06/2026.

We at Arnué Parfums are working to make our site arnueparfums.com accessible to people with disabilities.

What web accessibility is

  An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

  We have adapted this site in accordance with WCAG 2.0  guidelines, and have made the site accessible to the level of A . This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort,:


  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content 

  The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to our third-party service providers (such as Shopify/e-commerce platform apps, integrated payment gateways, and social media feed widgets). The following pages are affected by this: the Checkout page and embedded social media galleries. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization 

  At Arnué, we are committed to providing an accessible and welcoming environment for everyone.   While we primarily operate as an online boutique, our physical headquarters and showroom are designed with accessibility in mind:

  • Accessible Entry: Our main entrance features step-free access and automated doors suitable for wheelchairs and strollers.

  • Navigation & Facilities: Clear signage is posted throughout our facilities, corridors are wide and unobstructed, and accessible restroom facilities are available.

  • On-Site Assistance: Our staff is fully trained to provide personalized assistance to any visitors requiring additional support with product sampling, navigation, or service inquiries.

Requests, issues, and suggestions

  If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • Name: Arnué Support Team (Attn: Accessibility Coordinator)

  • Telephone number: (+84) 938333026 (Vietnam)

  • Email address: admin@arnueparfums.com

  • Additional contact details: You may also reach out via our website's live chat or our online "Contact Us" form during standard business hours (Monday – Friday, 9:00 AM – 5:00 PM GMT+7).

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