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Terms & Conditions

A LEGAL DISCLAIMER

This website is operated by Arnue. Throughout the site, the terms “we”, “us” and “our” refer to Arnue. Arnue offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

TERMS & CONDITIONS - THE BASICS 

1. OVERVIEW

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Vietnam. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Vietnam.

3. PRODUCTS OR SERVICES

Nature of Product: Our products are artisanal perfumes. We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

Subjectivity of Scent: Fragrance is subjective. Descriptions of scent notes (e.g., "woody," "floral," "spicy") are for guidance only. We do not guarantee that your personal perception of the scent will match the description exactly.

Availability: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer.

4. HEALTH & SAFETY DISCLAIMER (CRITICAL)

External Use Only: Arnue products are for external application only. Do not ingest. Keep out of reach of children and pets.

Allergies & Sensitivities: Our perfumes contain natural and synthetic aroma chemicals, alcohol, and essential oils. It is the responsibility of the customer to review the ingredient list (if provided on packaging) or perform a patch test on a small area of skin before full use.

Limitation of Liability: Arnue is not liable for any allergic reactions, skin irritations, or adverse health effects resulting from the use of our products. By purchasing, you acknowledge that you are using the product at your own risk.

5. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

Fraud Protection: In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Import Compliance: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

6. INTERNATIONAL ORDERS & CUSTOMS

By placing an order for delivery outside of Vietnam, you acknowledge that you are the importer of record.

Duties & Taxes: You are responsible for assuring that the product can be lawfully imported to the destination country. Orders shipped outside of Vietnam may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country. Arnue Parfums is not responsible for these fees.

7. INTELLECTUAL PROPERTY

All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Arnue Parfums or its content suppliers and protected by Vietnam and international copyright laws.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

8. THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-parties (e.g., payment gateways, social media integrations). We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

9. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

10. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

11. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Email: info@arnueparfums.com]

Address: 15 Xuan Thuy, An Khanh Ward, Ho Chi Minh city

Terms & Conditions (to be updated)

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